At Fine Screen Security Doors and Blinds (referred to as “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote for our security screen doors, blinds, and installation services.

We are committed to protecting your privacy. We value our visitors and endeavour to create an enjoyable and safe shopping experience when visiting our website.

Personal Information We Collect

To provide our custom measurement, supply, and installation services, we may collect the following types of personal information:

• • Identity & Contact Data: Full name, phone number, email address, and physical installation post code.

• • Property & Project Data: Specific measurements, layout requirements, and structural details of your doors and windows.

How We Collect Your Information

We collect personal information through fair and lawful means, primarily directly from you. This includes when you:

• • Fill out a “Contact Us”, “Get a Free Quote” or “Free Consultation’ form on our website.

• • Book an on-site consultation or measure-and-quote appointment over the phone or via email.

• • Communicate with our installation team during service delivery.

• • Interact with our digital marketing campaigns or social media profiles.

Why We Collect and Use Your Information

We collect and use your personal information for purposes reasonably necessary to operate our local business, including:

• • Scheduling and conducting home consultations, measurements, and installations across our NSW service areas.

• • Providing accurate quotes, invoices, and processing payments.

• • Responding to customer service enquiries, requests, or warranty claims.

• • Optimising our website performance and localised SEO targeting.

• • Sending promotional updates or direct marketing communications (only where available and you have explicitly opted in, and with a clear option to unsubscribe at any time).

Who We Share Your Information With

We do not sell, rent, or trade your personal information. To deliver our services, we may share relevant data with trusted parties under strict confidentiality agreements:

• • Installers: Local NSW technicians assigned to deliver or fit your security doors or blinds.

• • IT & Software Service Providers: Website hosting platforms, secure cloud storage providers, and form processing software tools.

Security and Storage of Your Data

We take all reasonable administrative, technical, and physical steps to secure your personal information against loss, theft, misuse, or unauthorised access.

• • Digital records are stored on secure, password-protected servers using industry-standard encryption protocols.

• • We regularly purge or de-identify personal data that is no longer required for operational, legal, or financial compliance purposes.

Cookies and Digital Tracking

Our website utilises cookies and similar tracking technologies to improve your browsing experience, remember form inputs, and analyse site traffic. You can adjust your browser settings to refuse cookies, though doing so may prevent certain interactive elements of our contact forms from functioning correctly.

Your Rights: Access and Correction

You have the right to request access to the personal information we hold about you, or to ask that we correct any inaccuracies. To make a request, please contact us using the details listed below. We will respond to all valid access or correction requests within 30 days.

Complaints and Contact Information

If you have any questions about this Privacy Policy, wish to update your preferences, or want to lodge a complaint regarding how your data has been handled, please contact our team:

Email: sales@finescreen.com.au

Phone: 0466 770 096

Last Updated: July 2026